Right of Withdrawal
You have the right to cancel this contract within 14 days without giving reasons of withdrawal. The withdrawal period is fourteen days from the date of your order.
To exercise your right of cancellation, you must use (WiV Entertainment GmbH, Zum Klärwerk 3, 89269 Vöhringen (Germany) ) the email: firstname.lastname@example.org) by means of a unique statement (E.g. a letter sent by mail or E-Mail) of your decision to cancel this withdrawl form. You can use the attached exemplary withdrawal form.
To maintain the Right of Withdrawal, it is enough that you submit notification of the right of withdrawal before the withdrawal deadline.
Exemptions: Concert, Festival Tickets and Hotel/ Shuttle Tickets are personalized and are not withdrawable!
Consequences of cancellation
If you cancel this contract, we will refund all payments to you, that we have received from you including the delivery charges (except for the additional costs arising from this that you have chosen a different type of delivery as offered by us, best standard delivery), without delay and at the latest within fourteen days from the day to pay back, on which the communication is received your revocation of this agreement with us. For this refund, we use the same means of payment, you choosed for the original committed transaction, unless otherwise agreed with you. In no case fees will be charged for this repayment. We may refuse refund until we have received back the goods again or until you have demonstrated that you have returned the goods, depending on which is the earlier date. You have to return the goods promptly and in any case no later than fourteen days from the date on which you informed us about the revocation of this agreement, to our office adress. The deadline is respected, if you send the goods before the expiration of the period of fourteen days.
You have to take care of the regular cost of returning the goods to bear if the delivered goods correspond to the ordered and if the price of the returned goods does not exceed an amount of 40 euro or if you have provided no consideration or a contractually agreed partial payment at a higher price of the thing at the time of the revocation. Otherwise, the return for you is free of charge. You have to take care of a possible loss in value of the goods if this loss in value on one to test the texture, due to unnecessary handling properties and functioning of the goods.
End of cancellation policy