General terms & conditions

General terms and conditions for all deliveries and services of WiV Entertainment GmbH, Weiherweg 5, 89299 Unterroth, Germany, operators of the sites "wiventertainment.de", "wiv-ticket-shop.com" and "wiventertainment.com", in the following "wiv" called. Stand: 16.06.2014

§ 1 Scope, Customer Information

The following general terms and conditions governing the contractual relationship between WiV Entertainment GmbH - www.wiv-ticket-shop.com and consumers and entrepreneurs, who have our shop goods to buy. Contrary or deviating from our terms and conditions will not be recognised by us. The contract language is German.

§ 2 conclusion of the contract

The offers on the Internet a non-binding invitation to you represent, to buy goods. You can create one or more products in the shopping cart. In the course of the ordering process, you enter your data and wishes regarding method of payment, modality, etc.. Only by clicking on the order button, you submit a binding offer to conclude of a purchase contract. You can submit a binding order but also by phone. The Exchange immediately by E-Mail receipt of your order represents still no acceptance of the purchase offer.

We are entitled to accept your offer immediately by sending an order confirmation by E-Mail. After fruitless expiry of the referred to in sentence 1 mentioned Period deemed your offer rejected, i.e. You are no longer tied to your offer. When ordering by phone, the purchase contract is concluded if we accept your offer immediately. If the offer is not immediately accepted, then you will also not be comitted.

§ 3 customer information – store your order data

Your order with details of the contract (E.g. type of product, price, etc.) is stored by us. We will send you the terms of use, you can call at any time the terms and conditions but also after conclusion of the contract on our Web page. As a registered customer, you can access your past orders on the customer LogIn area (customer login).

§ 4 Customer information: correction note You can correct your order before submitting the order at any time with the delete button. We inform you on the way through the ordering process through more correction possibilities. You can completely stop the ordering process at any time by closing the browser window.

§ 5 Cancellation or termination of an event, program changes (NOTP Festival)

If the Night oft he Prog Festival will be cancelled the ticket charge will be refunded except the charge for advanced booking.

 

The event will be carried out regardless of the weather conditions. But if the weather conditions should fear thread to life, limb or health for visitors, artists or staff, the “RockFels” festival will be cancelled immediately. In this case as well as cancellation by other reasons, by force majeure, due to official orders or due to court decision  there will be no repayment or claim compensation unless the organizer can be accused of intention or culpable negligence.

 

In case of program changes, cancellation of individual shows or deletion of individual concerts, even of so called “headliners”, the visitor does not have any claims versus the organizer, as long as the changes are in line and will not change the general character of the event. The visitor has to accept delays and shift of individual items of the program. Changes will be promptly reported by the organizer in www.nightoftheprogfestival.com .

§ 6 Retention remains

The object of purchase will remain our property until full payment.

§ 7 Statutory warranty rights

Statutory warranty rights are valid for our goods.

§ 8 commercial court of jurisdiction The exclusive place of jurisdiction for all disputes